PrivacyPolicy

Who we are

Suggested text: Our website address is: https://verosheroes.net.

Welcome to Vero’s Heroes (“we,” “our,” “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://verosheroes.net.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

1. Name
2. Email address
3. Phone number
4. Billing and shipping address (for delivery orders)
5. Payment information (processed securely via third-party services)

B. Non-Personal Information

1. IP address
2. Browser type and version
3. Pages visited and time spent on site
4. Device and usage data (via cookies or analytics tools)

2. How We Use Your Information

We use the information we collect to:

1. Process and fulfill orders and reservations
2. Respond to inquiries and customer service requests
3. Send order confirmations, updates, and promotional messages
4. Improve our website and services
5. Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

1. Third-party service providers (e.g., payment processors, delivery services, email marketing platforms)
2. Legal authorities if required to comply with laws or protect our rights
3. Analytics providers to help us understand how visitors use our site

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Enable essential website functions
2. Analyze site traffic and usage
3. Personalize your experience

You can manage cookie preferences through your browser settings.

5. Your Privacy Rights

Depending on your location, you may have the right to:

1. Access the personal information we hold about you
2. Request correction or deletion of your information
3. Opt out of marketing communications
4. Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the information below.

6. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure. Use caution when submitting personal information online.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes by posting the new policy on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.